Privacy Policy

　　The operator of Wuhan Songyou Technology Co.,Ltd.is well aware of the importance of your personal information to you.We will protect your personal information and privacy security in accordance with the provisions of laws and regulations.

　　We have formulated this privacy policy and specifically remind you:We hope that you will carefully read and understand this privacy policy before using the services of Wuhan Songyou Technology Co.,Ltd.Once you start using the services of Wuhan Songyou Technology Co.,Ltd.,it means that you have fully understood and agreed to this privacy policy.

　　This privacy policy will help you understand:

　　•We will collect and use your information in accordance with the privacy policy,but we will not collect personal information by means of forced bundling just because you agree to this privacy policy.

　　•If you log in to your account,we will implement information push based on the account information.

　　•When contacting customer service,if you choose to send screenshots or photos to the customer service,you need to authorize access to device photos and media content.If you refuse to provide this authorization,you will not be able to use the relevant additional functions(such as sending screenshots to customer service)normally,but this will not affect your normal use of the basic services of Wuhan Songyou Technology Co.,Ltd.

　　•This privacy policy applies to your access and use of the services of Wuhan Songyou Technology Co.,Ltd.through the official website and client of Wuhan Songyou Technology Co.,Ltd.

　　The following content will help you understand in detail how we collect,use,store,transmit,share,transfer(if applicable),and protect personal information;and help you understand the ways to query,access,delete,correct,and withdraw authorization of personal information.Among them,the important content of the terms regarding your personal information rights and interests has been highlighted in bold for your special attention.

　　1.How We Collect and Use Personal Information

　　We will collect information that you actively provide when using the services of Wuhan Songyou Technology Co.,Ltd.and information generated during your use of the services of Wuhan Songyou Technology Co.,Ltd.through automated means as follows:

　　1.1 Registration and Login

　　a.When you register or log in to Wuhan Songyou Technology Co.,Ltd.,you can create an account with an email account,and you can also完善relevant network identity identification information(email account,password).This information is collected to help you complete the registration.

　　b.You can also use a third-party account to log in and use the services of Wuhan Songyou Technology Co.,Ltd.You will authorize us to obtain the public information(account information)you registered on the third-party platform for binding with the account of Wuhan Songyou Technology Co.,Ltd.,so that you can directly log in and use the services of Wuhan Songyou Technology Co.,Ltd.

　　c.For the purpose of mobile phone number registration verification,we may send you verification code text messages.

　　d.For the purpose of reaching you with activity notifications,we may send you marketing text messages.

　　1.2 Contacting Customer Service

　　If you choose to use the function of sending screenshots or photos to the customer service,you need to authorize access to device photos and media content.If you refuse to provide this authorization,you will not be able to use the relevant additional functions(such as sending screenshots to customer service)normally,but this will not affect your normal use of the services of Wuhan Songyou Technology Co.,Ltd.

　　1.3 Secure Operation

　　1.3.1 Security Assurance Function

　　We are committed to providing you with a safe and reliable product and usage environment.Providing high-quality and reliable services and information is our core goal.The information collected for the security assurance function is necessary information.

　　1.3.2 Device Information and Log Information

　　a.To ensure the secure operation of Wuhan Songyou Technology Co.,Ltd.,we will collect your hardware model,operating system version number,international mobile equipment identity,unique device identifier,network equipment hardware address,IP address,WLAN access point,Bluetooth,base station,software version number,network access method,type,status,network quality data,operation,use,and service logs.

　　b.To prevent malicious programs and for necessary security operations,we will collect information about installed applications or running processes,the overall operation,usage,and frequency of applications,application crash situations,overall installation and usage situations,and performance data and application sources.

　　c.We may use your account information,device information,service log information,and information that our affiliates and partners can share with your authorization or in accordance with the law to judge account security,conduct identity verification,and detect and prevent security incidents.

　　1.4 Change in the Purpose of Collecting and Using Personal Information

　　You understand and agree that as our business develops,there may be adjustments and changes to the services of Wuhan Songyou Technology Co.,Ltd.In principle,when new services are related to the current services we provide,the personal information collected and used will have a direct or reasonable connection with the original processing purpose.In scenarios where there is no direct or reasonable connection with the original processing purpose,we will inform you again and obtain your consent when collecting and using your personal information.

　　1.5 Legally Exempted from Obtaining Consent to Collect and Use Personal Information

　　Please understand that in the following situations,according to laws,regulations,and relevant national standards,we do not need to obtain your authorization and consent to collect and use your personal information:

　　a.Directly related to national security and national defense security;

　　b.Directly related to public safety,public health,and major public interests;

　　c.Directly related to criminal investigation,prosecution,trial,and judgment execution,etc.;

　　d.For the purpose of safeguarding the significant legal rights and interests of the personal information subject or other individuals,such as life and property,but it is difficult to obtain the consent of the person himself/herself;

　　e.The personal information you have voluntarily disclosed to the public;

　　f.Personal information collected from legally publicly disclosed information,such as legal news reports,government information disclosure,etc.;

　　g.Necessary for signing or fulfilling a contract as required by you;

　　h.Necessary for maintaining the safe and stable operation of Wuhan Songyou Technology Co.,Ltd.,such as detecting and handling service failures;

　　i.Necessary for legal news reporting;

　　j.Academic research institutions conduct statistics or academic research based on the public interest,and when providing the results of academic research or description to the outside world,the personal information contained in the results is de-identified;

　　k.Other situations stipulated by laws and regulations.

　　Special reminder:If information cannot identify your personal identity alone or in combination with other information,it does not belong to your personal information in the legal sense;when your information can identify your personal identity alone or in combination with other information or when data that we cannot connect with any specific personal information is used in combination with other your personal information,during the period of combined use,this information will be processed and protected as your personal information in accordance with this privacy policy.

　　2.How We Use Cookie and Other Similar Technologies

　　Cookie and device information identification and other similar technologies are commonly used in the Internet.When you use the services of Wuhan Songyou Technology Co.,Ltd.,we may use relevant technologies to send one or more Cookies or anonymous identifiers to your device to collect and identify information when you visit and use our product.We promise that we will not use Cookies for any other purposes other than those described in this privacy policy.We mainly use Cookie and similar technologies to achieve the following functions or services:

　　2.1 Ensure the Safe and Efficient Operation of Wuhan Songyou Technology Co.,Ltd.

　　We may set authentication and security-ensuring Cookies or anonymous identifiers to confirm whether you have logged in to the service safely or whether you have encountered theft,fraud,or other illegal activities.These technologies will also help us improve service efficiency and enhance login and response speed.

　　2.2 Help You Have a More Convenient Access Experience

　　Using such technologies can help you avoid repeating the steps and processes of filling in personal information content(for example:form filling).

　　2.3 Cookie Clearance

　　Most browsers provide you with the function of clearing browser cache data.You can perform the corresponding data-clearing operation in the browser settings function.If you clear them,you may not be able to use the services or corresponding functions provided by us that rely on Cookies.

　　3.How We Share,Transfer,and Publicly Disclose Personal Information

　　3.1 Sharing

　　3.1.1 Sharing Principles

　　a.Authorization and Consent Principle:We will not share your personal information without your consent.

　　b.Legal,Legitimate,and Minimum Necessity Principle:The shared data must have a legal and legitimate purpose,and the shared data is limited to what is necessary to achieve the purpose.

　　3.1.2 Shared Information for Implementing Functions or Services

　　a.To adapt the message push function to the terminal device model you use,we may share mobile phone models,versions,and related device information with terminal device manufacturers(Huawei,Xiaomi,OPPO,VIVO,etc.)through SDK and other technologies.

　　3.1.3 Shared Information Related to Advertising

　　a.Advertising Push:We may share indirect profiling tags that do not identify your personal identity and de-identified device information or anonymized information with our partners who entrust us with promotion and advertisement placement to help them improve the effective reach rate of advertisements without identifying your personal identity.

　　b.Advertising Statistics:We may share analyzed de-identified device information or statistical information with business service providers,suppliers,and other partners.This information is difficult or impossible to be associated with your real identity.This information will help us analyze and measure the effectiveness of advertisements and related services.

　　3.1.4 Shared Information for Security and Analysis Statistics

　　a.We use the following Sensors Analytics SDKs:

　　①SDK Name:Sensors Analytics SDK

　　Service Type:Provide statistical analysis services,calibrate the accuracy of report data through geographical location,and provide basic anti-cheating capabilities

　　Types of Personal Information Collected:Device information(IMEI,MAC address,Android ID,IDFA)

　　Privacy Policy Link:Compliance Guide(sensorsdata.cn)

　　②SDK Name:Adjust SDK

　　Service Type:Provide marketing tracking services to determine the source channel of user promotion

　　Types of Personal Information Collected:Device information(IMEI,MAC address,Android ID,IDFA,OAID)

　　Privacy Policy Link:https://www.adjust.com/zh/company/security-and-compliance/

　　③SDK Name:Mobile Security Alliance SDK

　　Service Type:Obtain supplementary device identifiers for mobile intelligent terminals for attribution analysis and channel identification

　　Types of Personal Information Collected:Unique device identifier(OAID)

　　Privacy Policy Link:http://www.msa-alliance.cn/col.jsp?id=120

　　b.Ensure Use Security:We attach great importance to the security of accounts,services,and content.To protect the security of your accounts and property and protect the legitimate rights and interests of you and us from illegal infringement,we and our affiliates or service providers may share necessary device,account,and log information.

　　c.Analyze Product Usage:To analyze the usage of the services of Wuhan Songyou Technology Co.,Ltd.and improve your user experience,we may share statistical data of product usage(crashes,flashbacks)with affiliates or third parties.This data is difficult to be combined with other information to identify your personal identity.

　　3.2 Transfer

　　a.We will not transfer your personal information to any other third party unless we obtain your explicit consent.

　　b.As our business continues to develop,there may be mergers,acquisitions,and asset transfers.Your personal information may be transferred as a result.In the event of such changes,we will require the successor to protect your personal information in accordance with laws,regulations,and security standards not lower than those stated in this privacy policy.Otherwise,we will require the successor to obtain your authorization and consent again.

　　3.3 Public Display

　　a.We will not publicly disclose your information unless in accordance with national laws and regulations or with your consent.When we publicly disclose your personal information,we will adopt security protection measures that meet industry standards.

　　3.4 Legally Exempted from Obtaining Consent to Share,Transfer,and Publicly Disclose Personal Information

　　Please understand that in the following situations,according to laws,regulations,and national standards,we do not need to obtain your authorization and consent to share,transfer,and publicly disclose your personal information:

　　a.Directly related to national security and national defense security;

　　b.Directly related to public safety,public health,and major public interests;

　　c.Directly related to criminal investigation,prosecution,trial,and judgment execution,etc.;

　　d.For the purpose of safeguarding your or other individuals’significant legal rights and interests such as life and property,but it is difficult to obtain the consent of the person himself/herself;

　　e.The personal information you have voluntarily disclosed to the public;

　　f.Personal information collected from legally publicly disclosed information,such as legal news reports,government information disclosure,etc.

　　4.How We Store Personal Information

　　4.1 Storage Location

　　In accordance with the provisions of laws and regulations,we will store your personal information collected and generated during our domestic operation within the territory of the People’s Republic of China.Currently,we will not transfer the above-mentioned information overseas.If we transfer it overseas,we will follow relevant national regulations or obtain your consent.

　　4.2 Storage Period

　　We will only retain your personal information for the period necessary for the purpose of providing the services of Wuhan Songyou Technology Co.,Ltd.We will retain relevant information such as your account and password.After exceeding the necessary period,we will delete or anonymize your personal information,except as otherwise provided by laws and regulations.

　　5.How We Protect the Security of Personal Information

　　a.We attach great importance to the security of your personal information and will make every effort to adopt reasonable security measures(including technical and management aspects)to protect your personal information and prevent the personal information you provide from being misused or accessed,publicly disclosed,used,modified,damaged,lost,or leaked without authorization.

　　b.We will use encryption technology,anonymization processing,and other relevant and feasible means no lower than those of our industry peers to protect your personal information and use security protection mechanisms to prevent your personal information from being maliciously attacked.

　　c.We will establish a special security department,security management system,and data security process to ensure the security of your personal information.We adopt a strict data use and access system to ensure that only authorized personnel can access your personal information and conduct security audits of data and technology in a timely manner.

　　d.Although we have taken the above reasonable and effective measures and have complied with the standards required by relevant laws and regulations,please understand that due to technical limitations and various possible malicious means,in the Internet industry,even if we do our best to strengthen security measures,it is impossible to always guarantee 100%information security.We will do our best to ensure the security of the personal information you provide to us.

　　e.You are aware and understand that the system and communication network you use to access the services of Wuhan Songyou Technology Co.,Ltd.may have problems due to factors beyond our control.Therefore,we strongly recommend that you take active measures to protect the security of your personal information,including but not limited to using complex passwords,regularly changing passwords,and not disclosing your account passwords and relevant personal information to others.

　　f.We will formulate emergency response plans and immediately activate emergency response plans in the event of an information security incident to try to prevent the impact and consequences of these security incidents from expanding.Once an information security incident(leakage,loss)occurs,we will inform you in accordance with the requirements of laws and regulations:the basic situation and possible impact of the security incident,the disposal measures we have taken or will take,suggestions for you to independently prevent and reduce risks,and remedial measures for you.We will inform you of the relevant situation of the incident in a timely manner through push notifications,emails,and other relevant forms.When it is difficult to inform each person one by one,we will take reasonable and effective ways to issue announcements.At the same time,we will also report the disposal situation of the information security incident in accordance with the requirements of relevant regulatory departments.

　　g.Once you leave Wuhan Songyou Technology Co.,Ltd.and browse or use other websites,services,and content resources,we will not have the ability and direct obligation to protect any personal information you submit in software,websites,and programs outside Wuhan Songyou Technology Co.,Ltd.,regardless of whether you log in,browse,or use the above-mentioned software,websites,and programs based on the links or guidance of Wuhan Songyou Technology Co.,Ltd.

　　6.Managing Your Personal Information

　　We attach great importance to your management of personal information and make every effort to protect your rights to query,access,modify,delete,withdraw consent authorization,cancel your account,file complaints and reports,and set privacy functions regarding your personal information,so that you have the ability to protect your privacy and information security.

　　6.1 Complaints and Reports

　　You can file complaints or reports in accordance with the system we publicize.If you think your personal information rights may be violated or you find clues of violations of personal information rights,you can contact our customer service.We will provide feedback on your complaints and reports within 30 days after verification.

　　6.2 Accessing the Privacy Policy

　　You can view the full content of this privacy policy on the registration page or on the relevant page after logging in to your personal account.

　　6.3 Informing You of Service Discontinuation

　　If we stop operating,we will promptly stop the activity of collecting your personal information,notify you of the discontinuation of operations in the form of individual delivery or announcement,and delete or anonymize the personal information we hold.

　　7.Minor’s Clause

　　7.1 General Clause for Minors

　　a.If you are a minor under the age of 18,you should read and agree to this privacy policy together with your parents or other guardians under their guardianship and guidance before using the services of Wuhan Songyou Technology Co.,Ltd.

　　b.If you are a guardian of a minor and have questions about the personal information of the minor you are guarding,please contact us through the contact information publicized in this privacy policy.

　　8.Revision and Notification of the Privacy Policy

　　a.In order to provide you with better services,the services of Wuhan Songyou Technology Co.,Ltd.will be updated and changed from time to time.We will revise this privacy policy in a timely manner.These revisions form part of this privacy policy and have the same effect as this privacy policy.Without your explicit consent,we will not reduce the rights you should enjoy under the currently effective privacy policy.

　　b.After this privacy policy is updated,we will issue the updated version in Wuhan Songyou Technology Co.,Ltd.and remind you of the updated content by announcement or other appropriate means so that you can timely understand the latest version of this privacy policy.

　　9.Contact Us

　　If you have complaints,suggestions,or questions regarding personal information protection,you can send the problem to(service tunzi.net).We will review the issues involved as soon as possible and respond within fifteen working days after verifying your identity.

　　If you are not satisfied with our response,especially if you believe that this privacy policy has infringed your legal rights,you can also seek a solution by filing a lawsuit with the People’s Court where the operator of Wuhan Songyou Technology Co.,Ltd.is located.

　　Update date:July 25,2024

　　Effective date:July 25,2024